These Terms and Conditions govern your use of the 9sap platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to everything written here.
By accessing the 9sap website, registering an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming guidelines.
These terms apply to all users of the 9sap platform, regardless of the device or browser you use to access it. If you are using a shared device, you are responsible for ensuring that no other person accesses your account through that device.
To use the 9sap platform, you must meet all of the following conditions:
9sap reserves the right to request proof of age, identity, or location at any time. Accounts that cannot confirm eligibility may be restricted or closed, and any unsettled funds may be held pending verification.
Each person may hold only one 9sap account. Duplicate accounts will be closed and any associated balances may be voided. You must provide accurate and current information when registering — including your full legal name, date of birth, and a valid contact email or Philippine mobile number.
Before your first withdrawal can be processed, you must complete identity verification (KYC). This requires submitting a clear photo or scan of a valid Philippine government-issued ID. Accepted documents include:
The name on your ID must exactly match the name on your 9sap account. KYC is a one-time process. Once approved, you will not need to resubmit documents unless your circumstances change or 9sap requests an update.
You are responsible for keeping your login credentials confidential. Do not share your password or OTP codes with anyone. 9sap will never ask for your full password through live chat or email.
All deposits and withdrawals on 9sap are conducted in Philippine Peso (PHP). We support Philippine bank transfers, online banking, and local e-wallets as funding channels. Credit cards and cryptocurrency are not accepted as deposit or withdrawal methods.
Withdrawals can only be made to an account registered in your own name. Payouts to third-party accounts are not permitted and will not be processed. The name on the receiving bank account or e-wallet must match your verified KYC details.
9sap reserves the right to apply reasonable processing windows to withdrawal requests. VIP members at Gold tier and above receive priority queue handling, which may result in faster processing. Timing also depends on the receiving bank or e-wallet's own clearing timelines.
Minimum and maximum transaction limits apply to both deposits and withdrawals. Current limits for each available channel are displayed inside your account wallet dashboard.
All game outcomes on 9sap — including casino games, slots, and sports betting results — are determined by Random Number Generators (RNG) or real-world event results. 9sap does not manipulate or pre-determine outcomes. Game results are final once settled.
Sports betting markets are offered on events including but not limited to PBA basketball, NBA, football, boxing, esports, and volleyball. Bets are settled according to the official result of the applicable sporting event. In-play bets are accepted at 9sap's discretion and may be suspended or voided under exceptional circumstances.
9sap reserves the right to void any bet placed in error — including bets placed at incorrect odds due to a technical error — and to recover any amounts incorrectly credited to your account in such cases.
From time to time, 9sap offers promotions, bonuses, and reward programs to registered players. Each promotion is subject to its own specific terms, which will be clearly stated when the offer is presented in your account dashboard or in the Promotions section.
Bonus funds and promotional winnings may be subject to wagering or release conditions before they can be withdrawn. You are responsible for reading and understanding the conditions attached to any offer you accept. If a promotion's specific terms conflict with these general Terms and Conditions, the promotion-specific terms take precedence for that particular offer.
9sap reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Abuse of promotional offers — including the creation of multiple accounts to claim bonuses — will result in account suspension and forfeiture of all related funds.
9sap is committed to supporting responsible gaming practices. The platform is for entertainment only. No outcome is guaranteed, and online gaming always involves financial risk. We strongly encourage all players to:
If you feel that gaming is negatively affecting your finances, relationships, or daily life, please use the self-exclusion tools available in your account or visit our Responsible Gaming page for guidance. The 9sap platform is strictly for players aged 21 and above.
You are responsible for maintaining the confidentiality of your account credentials. This includes your password, OTP codes, and any security questions associated with your account. Do not share these details with any other person, including individuals claiming to be 9sap staff.
If you suspect that your account has been accessed without your authorisation, contact 9sap support immediately through live chat. You should also change your password as soon as possible. 9sap will not be liable for losses arising from unauthorised access caused by your failure to keep your credentials secure.
All sessions on the 9sap platform are protected by SSL encryption. OTP verification is applied to logins to confirm that access is coming from your registered device or contact details.
The following actions are strictly prohibited on the 9sap platform:
Violations of these rules will result in account suspension, forfeiture of balances, and may be reported to relevant authorities where required by applicable law.
9sap reserves the right to suspend, restrict, or close any account at its discretion if it reasonably believes that:
You may also close your account voluntarily at any time by contacting support. Any remaining balance after deducting applicable pending obligations will be returned to your verified withdrawal method, subject to standard processing procedures.
To the fullest extent permitted by applicable law, 9sap is not liable for any losses arising from:
Nothing in these terms limits liability for fraud, gross negligence, or any matter that cannot be excluded under applicable Philippine law.
9sap may update these Terms and Conditions from time to time. When material changes are made, we will update the "Last Updated" date at the top of this page. Where required, we may also notify registered users through the platform or via registered contact details.
Your continued use of the 9sap platform after any changes have been posted constitutes your acceptance of the revised terms. If you do not agree with updated terms, you should stop using the platform and may request account closure.
If you have any questions about these Terms and Conditions or need clarification on a specific point, please contact the 9sap support team through the live chat feature available inside the platform when you are logged in.
You can also reach us by email at [email protected]. Please include your registered email address or username in any written enquiry so that we can respond to the correct account.
For questions specifically about responsible gaming tools, self-exclusion, or account limits, see the Responsible Gaming page or contact support directly.
The most important points from the 9sap Terms and Conditions, summarised for quick reference.
The 9sap platform is available to Philippine residents who are 21 years of age or older. Age and identity are confirmed through KYC — a one-time document submission required before withdrawals are enabled.
Each player is permitted one account only. Duplicate or shared accounts are not allowed. Creating multiple accounts to claim promotions will result in the suspension of all related accounts and forfeiture of any associated balances.
9sap operates entirely in Philippine Peso. Deposits and withdrawals are processed through Philippine banks, online banking platforms, and local e-wallets. Credit cards and cryptocurrency are not accepted.
Each promotion has its own conditions — including any wagering requirements — that are presented alongside the offer. Accept an offer only after reviewing its specific terms in your account promotions dashboard.
Keeping your password and OTP codes private is your responsibility. If you believe your account has been compromised, contact support immediately and change your credentials without delay.
Deposit limits, session controls, and self-exclusion are available inside every account. Online gaming involves financial risk — no outcome is guaranteed. Use these tools to keep your play within healthy boundaries.
Registration is free. Once you have read and accepted these Terms and Conditions, create your account and complete KYC to unlock the full 9sap platform — live casino, slots, sports betting, and PHP withdrawals to your Philippine bank or e-wallet.
21+ only. By registering you confirm that you have read and agreed to these Terms and Conditions. Online gaming involves financial risk.